I just wanted to let you know that two of our laundry staff stopped me this morning to tell me that they already see a nice improvement in our laundry. It looks better, smells better, etc. They really like the smaller chemical canisters also. They said that they have never had anyone thoroughly explain the chemicals/water quality/etc. the way your folks did (and they were here a LONG time) and my staff was quite pleased and excited. I just wanted to let you know that your company made a great impression upon them and that they are looking forward to working with the entire RJ Kool team.